FAQ Allone Wellness

FAQ General

Where do you ship from?

We ship out of Vancouver, British Columbia, Canada.

Do you have a store or physical location to do a local pick-up?

We do not have a brick and motor store for pic-up. We sell on our online store only.

How do I get free shipping?

You get free shipping after $50 USD before taxes on the website in Canada and USA on the mainland. 

Shipment processing time

All orders are processed by our warehouse in Vancouver, BC, within 0 -1 business days. Orders are not shipped or delivered on weekends or holidays. We usually can ship out the package the same day before, 3 pm PST. 

Canadian orders with WPS items can only be shipped Canada post - Expedited or UPS by ground as they are hazmat items.

USA orders with WPS items can only be shipped with UPS by ground as they are hazmat items. 

Please allow 24 hours for tracking to start working. It's rare to have items out of stock for more than a day, but Pure CDS may take a few days to ship out once a month or so. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

Why is your currency in the US dollar, even though you are in Canada?

We only accept USD at this time. All prices in other currencies are estimates only. USD is an internationally accepted currency, and we have many customers in the USA and internationally.  

Why is there plastic around the top of the bottles?

The heat seals are to stop the bottles from leaking in transit. They may help prevent tamping, but the seals may break in transit. Let us know if they break; you should test it to see if it still works.

Do you accept returns?

We accept 30-day returns on some items, but we can not accept any returns for WPS products as they are hazmat items and are made fresh on demand. Also, we have to make sure they are untampered with for our customer's health and safety. Please make sure you order the right kind and amount. Thank you for your understanding.

I'm in the USA why can I not get free shipping?

We do not ship to USA states not on the main land, Alaska, Hawaii, Puerto Rico, Guam, American Samoa, Marshall Islands, Marshall IslandsPalau and the Armed Forces.

Do you ship internationally?

We have stopped shipping internationally at this time. With the exception of the USA's main land. We will again if it becomes possible.

Do you store credit card information and is your site secure? 

We do not store credit card information, once the information enters we do not have access to the credit card again.

Our Shopify site is PCI compliance seriously and provides SSL certificates to improve security.

Do you accept e-Transfer?

We do not accept e-Transfer, the only accept payment by Credit Card and PayPal. 

How are taxes calculated on your site?

Taxes are charged for orders in Canada only.  They are charged for Hst, Pst, or Gst and on shipping cost.  Coupon code are charged before taxes

FAQ Water Purification

Do you have an expiry date on the bottles?

We do not have an expiry date on the bottles; the stamp would not stick to the label.

WPS kit will be full strength for 1 year, and we make enough at a time to last a couple of weeks.

CDS and CDH will be at full strength for 1 year unopened, and we will make enough at a time last for a few days. They may still work after this time but will slowly lose their potency. Keep in mind that at the end of the bottle, CDS may only last for weeks because the air will deactivate it. You could try to put it in a smaller bottle.

Can you freeze the plastic bottles for long-term storage?

Yes, you can freeze them and store them for 5 years or longer at full strength. They may come frozen in colder weather, but this is fine.

Where are your water purification supplies sourced from?

We source all water purification solutions, bottles and labels from within Canada. All bottling and manufacturing are made in Canada. We are proud of WPS to be a product of Canada.

How is Pure CDS and CDH 3000 PPM made and what is the difference?

Our most popular product, CDS 3000 PPM, is made by activating Part A and B in a glass inside a glass container for 12 hours with water in it. The water then has pure CDS.

CDH 3000 PPM is our least popular and is made with the activator still in it and made with Part A and Hydrochloric Acid (HCL). It also takes 12 hours to activate.

CDH is stronger than CDS. CDS tastes better than CDH.

What is the difference between Part A 22.4% and 25% Sodium Chlorite?

Part A has 2 kits 22.4% and 25% Sodium Chlorite. They both make Chlorine Dioxide when activated by Part B, just the 25% is a little stronger. They both work the same and the difference would not be noticeable. Some people like one more than the other.

For Part B of the kits, what is the difference between Citric Acid and Hydrochloric Acid (HCL)?

Part B has 2 different food-grade acids to activate Part A, Citric Acid and Hydrochloric Acid (HCL). 
Citric Acid and HCL both will activate the Part A Sodium Chlorite in 30 seconds. The difference is some people like the taste better of HCL and it is used for digestion in your stomach already so it may be tolerated better.

How do you make Choline Dioxide?

There are many ways to make Choline Dioxide, but one of the easy ways is to activate Sodium Chlorite. This can be done easily by using WPS Kits. You only need to add 1 drop of Part A and B together in a clean glass and wait 30 seconds. You now have Choline Dioxide Hurray!

Why is Choline Dioxide used for water purification?

You should use chlorine dioxide or chlorine dioxide solution to purify your water because it is an efficient oxidant, biocide, and disinfectant. It also barely reacts with organic compounds and produces less waste and pollutants than other water purification methods. 

Chlorine dioxide can destroy bacteria, viruses, and other germs in water, therefore preventing the spread of waterborne illnesses.

How to use and store Pure CDS?

HOW TO USE: No activation required, add 2 to 5 drops for every litre, depending on its impurity. Shake or stir water then allow a contact time between 20 and 40 minutes. Filter water if murky. Water contamination determines the time required. If the water is murky use a filter or cheesecloth to strain the water first.

STORAGE: Keep refrigerated for 4 hours before opening. Then store with the lid closed to keep effective. Do not expose to light.

How to use and store Water purification kits?

KIT DIRECTION: Mix 1 drop of PART A Sodium Chlorite and 1 drop of PART B Citric Acid, Hydrochloric Acid or another food-grade acid like lemon juice, in a clean container to generate Chlorine Dioxide Solution. Add the drops required and wait 30 seconds to activate. Avoid breathing in the Chlorine Dioxide gas that is created before adding to water.

HOW TO USE: Add 1 to 3 activated drops for every gallon of water, depending on its impurity. Shake or stir water then allow a contact time between 20 and 40 minutes. Water contamination determines the time required. If the water is murky use a filter or cheesecloth to strain the water first.

STORAGE: Keep in a cool, dry, dark place with the lid closed.

How is your Sodium Chlorite Solution made?

We get 25% Sodium Chlorite Solution from a supplier in Canada. To make the 22.4% solution, we diluted it with distilled water.

We find this is superior to using 80% Sodium Chlorite Powder Flakes as it has no impurity to filter out after mixing it with the distilled water, unlike the powder version.

Do you have Sodium Chlorite flakes?

We do not have Sodium Chlorite flakes because they are not available here in Canada.

What is the standard of your Sodium Chlorite Solution Part A?

Our Sodium Chlorite Solution is Certified by NSF/ANSI Standard 60 for use in drinking water for chlorine dioxide production at a maximum of 28 mg/L.

NSF certification requires testing to NSF standards for contact with drinking water, food, etc.

What is the quality of Hydrochloric Acid (HCL) Part B?

We have a high-quality food-grade Hydrochloric Acid ACS tested by a quality assured ISO 9001:2015 certified company to verify the material meets food Chemical Codex 5th ED.

What is the quality of Citrus Acid Part B?

 Our citric acid is made from a natural occurring fruit acid, produced commercially by microbial fermentation of a carbohydrate substrate. This food grade acid meets the of major world codex and pharmacopoeia standards including the USP, FCC, BP, EP, DAB and FAO/WHO.

Made by mixing citrus acid powder 50 parts to 50 parts professional distilled water.

Where can I find all WPS water purification products?

You can find all our Water Purification products here on this website page https://allonewellnessnow.com/collections/water-purification-drops-wpd-cds

Is WPS KIT and CDS the same as using MMS Protocols?

Health Canada is advising Canadians that using "MMS" also known as Miracle Mineral Solution or Miracle Mineral Supplement may cause serious health problems if taken as Jim Humble or Andreas Kalcker suggest. AllOne Wellness is not responsible for any misuse of our products.

WPS KITs and CDS is a chlorine dioxide product. WPS is to be used for water purification and sanitization purposes only, 

Please do not ask how to use it for MMS or what Protocols to use it for. We can not give any advice on this.
Do you have wholesale prices?
We have a wholesale discount of 20% off CDS orders over 20 bottles and water purification kits over 10 bottles. Also, all WPS orders over $219 USD will qualify for wholesale.

Use the wholesale discount CDSWHOLESALE at checkout.

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