Refund Policy
----
Returns
We accept returns within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition as when you received it, including the original packaging.
Please note that certain types of goods cannot be returned, such as perishable items like food.
To complete your return, we require you to contact us. Please do not send your purchase back to the manufacturer.
Items that cannot be returned include:
- Any item not in its original condition
- Damaged items or items missing parts due to reasons not caused by our error
- Items returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received by our warehouse, please inform us. We recommend using a tracking service for your return shipment, as we may not be able to verify returns sent without tracking.
If your return is approved, we will process your refund, and a credit will automatically be applied to your credit card or the original method of payment within 3 to 5 business days.
Late or Missing Refunds (if applicable)
If you have not received your refund yet, please check the following:
1. Review your bank account again.
2. Contact your credit card company; it may take some time for the refund to be officially posted.
3. Reach out to your bank, as there may be a processing delay.
If you have done all of this and have still not received your refund, please contact us at Support@AllOneWellnessNow.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at Support@AllOneWellnessNow.com.
Please note that you will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.
Depending on your location, the time it takes for your exchanged product to arrive may vary.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
